WIC Appointments: How to Book and What to Bring
There is no national way to book a WIC appointment. Each state, and often each clinic, has its own phone number, rules for walk-ins, and list of documents. Find your state below for how to start, what happens if you miss a visit, and what to bring.
Last checked: · Published by Robert B.
Everything here comes from each state's own WIC pages and, where the state leaves it to local agencies, from county and city WIC sites. Each section links to its sources. Where a state doesn't publish an answer, we say so instead of guessing. Phone numbers and steps change, so confirm with your state or clinic before you rely on them.
At a glance
Compare all states
| State | How to start | Phone | Walk-ins | Phone or online visits |
|---|---|---|---|---|
| Arizona | Online pre-application (myazwic.com), or call | 1-800-252-5942 Arizona WIC | No statewide rule. Maricopa County serves walk-ins after booked visits. | Returning participants referred by their clinic can use WIC in a Click. |
| Florida | Call your county WIC office | 1-800-342-3556 Florida WIC state office | Not stated on state pages | Not stated on state pages |
| Georgia | Apply on Georgia Gateway; your clinic then contacts you | 800-228-9173 Georgia WIC participant line | No statewide rule; set by each health district | Some districts (Cobb & Douglas, Gwinnett/Newton/Rockdale, Coastal) |
| Ohio | Call your local clinic, or mail an application, then schedule | 1-800-755-4769 Help Me Grow Helpline | Varies by clinic. Dayton and Montgomery County welcome walk-ins; Columbus and Canton don't. | Not stated |
| Texas | Submit the form at texaswic.org/apply; your local office calls you | 800-942-3678 Texas WIC (Mon-Fri 8-5) | Not stated on state pages | Not stated on state pages; myWIC can schedule or change appointments |
| Washington | Call a clinic or the WIC Line, or fill out the interest form | 1-800-841-1410 WIC Line | Not stated on state pages | Yes, by phone or in person |
Arizona
How to book
Start with the pre-application in Arizona's Participant Portal (myazwic.com). After you finish it, the WIC clinic contacts you to schedule an appointment. If the portal gives you trouble, call your local clinic or the state WIC office. The portal also lets you review your next appointment date and what to bring, and you can upload your documents there.
You can also call the state line, or find a clinic with the state's clinic search. Maricopa County runs its own WIC clinics: you can request an appointment on its online form or by phone. The Inter Tribal Council of Arizona (ITCA) runs WIC for its participants at 602-258-4822.
Walk-ins, phone, and online visits
Arizona's WIC in a Click lets returning participants count an online module or podcast as their appointment, but only if their WIC office referred them. If you are new to WIC, it is not for you. The state says benefits are issued to your eWIC card within two to three business days after the questionnaire.
Maricopa County says walk-ins are served after previously scheduled appointments.
Not stated by Arizona: Arizona's state pages don't set a statewide walk-in rule or describe phone or video visits. Ask your clinic.
Missed or rescheduled visits
Not stated by Arizona: Arizona's state pages don't explain how to reschedule or cancel, or what happens if you miss an appointment. Call your clinic.
Who needs to come
Arizona's state pages don't say who must come. The Inter Tribal Council of Arizona asks you to bring all of your children under five years old that you want to enroll to your first or any eligibility appointment. Maricopa County asks for identification for each person applying, and it can take the height, weight and hemoglobin measurements at the clinic if you don't have recent ones from a medical provider.
Dads, grandparents, foster parents and other guardians can apply for their infants and children.
What to bring
Arizona's portal lists what you can upload or have ready at your appointment:
- Proof of identity for each family member applying. Examples include a photo ID, birth certificate, hospital or clinic record, immunization record with the child's name, military ID or an immigration record. The list says it is not limited to these.
- Proof of income. If you have a SNAP, AHCCCS, TANF, Section 8 or FDPIR award letter, that works. Otherwise bring income proof for the last 30 days, such as pay stubs, a tax return or W-2, or an unemployment letter.
- Proof of residence, such as a utility bill, driver's license, lease or rent receipt. P.O. boxes are not acceptable.
- Your children's vaccination records.
- Your eWIC card, if you already have one. Bring it each time you come to your WIC office.
Note: The state page doesn't separate new applicants from recertification. Uploaded files can be .png, .jpg, .jpeg or .pdf, and the portal deletes them after 90 days. Arizona's state pages don't list a pregnancy document.
Sources: Arizona WIC Participant Portal (AZDHS) Arizona eWIC card brochure (AZDHS) Maricopa County WIC
Florida
How to book
Florida's 67 county health departments run WIC. To apply, contact an office in your area to schedule a certification appointment. At the visit, your household income and each applicant's medical and nutrition status are reviewed.
The state WIC office can also help. County numbers are on Florida's WIC page and in our clinic list for each office.
Walk-ins, phone, and online visits
Once you are enrolled, the Florida WIC app shows details of your upcoming appointments.
Not stated by Florida: Florida's state pages don't describe online scheduling, a walk-in policy, phone or video appointments, or an online pre-application. Call your county office.
Sources: Florida WIC mobile app page (Florida Department of Health)
Missed or rescheduled visits
Florida's How WIC Works handout says: keep WIC appointments, and if you can't keep one, call for a new one. You have the right to be told when it is time for you or your child to be recertified. If you are moving to another county or state, contact the local WIC office. Don't enroll at two WIC offices at once.
Who needs to come
The state page says to bring each woman, infant and child applying for WIC when that is required. A co-caretaker can bring your child to WIC certification appointments. To get benefits loaded on the card, you or your co-caretaker or proxy must bring an ID to the WIC office.
What to bring
Florida's certification appointment list:
- Proof of all income for everyone in the household during the last 28 to 31 days. Weekly pay means four pay stubs, biweekly means two, and an unchanged amount means one. If you receive Medicaid, temporary cash assistance (TCA) or SNAP, you may be income-eligible and proof of income won't be needed.
- One proof of where you live, current, with your name and address. P.O. boxes aren't accepted. A utility bill, bank or insurance statement, or driver's license works.
- One proof of identification for you and one for each infant or child applying, such as a birth certificate, driver's license, crib card, military ID, photo ID, Social Security card or hospital record.
- A completed WIC medical referral form for each woman, infant or child applying, if available.
- A Social Security number for each person applying, if available.
- An immunization record for each child, if available.
Note: You must live in Florida, but you don't have to be a U.S. citizen. The state lists one certification list and no separate recertification list.
Sources: Florida WIC (Florida Department of Health) How WIC Works (Florida Department of Health, PDF)
Georgia
How to book
Georgia's state page says to complete a WIC application on the Georgia Gateway website. If you are eligible, your clinic contacts you with an appointment. You can also call the state participant line or use the state's clinic locator.
There is no statewide scheduling phone number or online scheduler. Each of Georgia's 18 health districts sets its own. A sample of what district sites say:
- Cobb & Douglas: call the WIC Call Center at 770-514-2389 for a hybrid or in-person appointment.
- DeKalb: all services are by appointment only, at (404) 508-7777.
- West Central (Columbus): call 1-800-789-5502.
- District 4 (LaGrange area), current participants: 706-298-6080 or 770-722-0633.
- North Georgia (Dalton): 706-370-4700. An appointment is scheduled within ten calendar days.
- Coastal (Chatham and nearby): a WIC Call Center schedules and reschedules appointments, Monday to Friday, 8 to 5 (closed 11:30 to 1).
Note: These are samples from 6 of the 18 districts, not a complete list. Use the clinic locator or our Georgia clinic pages for your own district.
Sources: WIC eligibility assessment (Georgia DPH, updated 7/25/2023) Cobb & Douglas Public Health: WIC DeKalb Public Health: WIC West Central Health District: WIC eligibility District 4 Public Health: About WIC North Georgia Health District: WIC Coastal Health District: WIC
Walk-ins, phone, and online visits
Some districts offer visits by phone or video. Gwinnett, Newton and Rockdale say WIC offers both virtual and in-person benefit appointments. Coastal sends telehealth invitations by text. Cobb & Douglas offers hybrid or in-person appointments.
Not stated by Georgia: Georgia's state pages don't set a statewide walk-in policy. DeKalb is by appointment only. Ask your district.
Sources: Gwinnett, Newton and Rockdale Public Health: WIC Coastal Health District: WIC Cobb & Douglas Public Health: WIC
Missed or rescheduled visits
Georgia's state policy for clinics says staff should call, email or text participants who miss an appointment so it can be rescheduled, and should send reminders one to three days before. For a pregnant woman who misses her first certification appointment, the clinic makes three phone attempts. The Coastal call center reschedules appointments. The policy is dated October 1, 2016.
Not stated by Georgia: Georgia has no statewide customer page on what to do if you miss an appointment. Call your clinic.
Sources: Monitoring no-show rates policy (Georgia DPH, PDF, effective Oct. 1, 2016)
Who needs to come
Georgia's state policy asks for identity documents for each applicant and the parent or caretaker at initial certification. North Georgia says all family members who will be enrolled must be present at the first WIC appointment. You can apply at any clinic in Georgia, not only in your own county. Active-duty families living in Alabama can use Fort Benning WIC, according to the West Central district page.
What to bring
Georgia has no single public "what to bring" page. The state tells you to contact your local WIC office for the list. These points come from the state's clinic policies and district sites:
- Identity for each applicant. Photo ID is preferred at initial certification. Infants up to 3 months can use a hospital record, crib card or bracelet, and older infants need a non-hospital document.
- Proof of residency in the applicant's or spouse's name (a child can use a parent's). Billing statements should be from the past 30 days. Georgia doesn't require a fixed address or a length of residency, and a Client Statement is accepted if you have no other proof.
- Proof of income. Proof that you take part in Medicaid, SNAP or TANF counts. Award letters, pay stubs and business records are also on the state list.
- Immunization records for children up to age 5 and infants (North Georgia and DeKalb ask for these).
- If documents are missing, a clinic can issue a 30-day temporary certification with one month of benefits. The proofs are due within 30 days.
Note: At recertification, the WIC ID card can serve as identity if the same person comes. A new ID is needed if a different parent or caretaker attends. The state level lists no pregnancy document.
Sources: About Georgia WIC (Georgia DPH) Identity requirements, policy CT-800.05 (Georgia DPH, PDF) Residency requirements, policy CT-800.02 (Georgia DPH, PDF) Thirty-day certification policy (Georgia DPH, PDF, revised June 2018) DeKalb Public Health: WIC
Ohio
How to book
The Ohio Department of Health says to apply by calling your local clinic, or the Help Me Grow Helpline for clinic locations, or by printing the application and mailing it to the clinic. You must still schedule an appointment at the clinic. WIC clinics are in all 88 Ohio counties. There's no online scheduling on ODH's pages. The ODH WIC office is at 614-644-8006.
What happens next depends on the clinic. A few county examples:
- Columbus (Franklin County): call 614-645-7280 before you come. The page says WIC is not accepting walk-ins.
- Canton: all services are by appointment only, 330-489-3326.
- Allen County (Lima): call 419-224-8200, or mail your application to 219 E. Market St, Lima OH 45801 and the clinic calls you to schedule.
- Lorain County: call the WIC clinic at 440-323-7320.
- Dayton and Montgomery County: all three WIC clinics welcome walk-ins and no appointment is necessary.
Walk-ins, phone, and online visits
You can find a clinic with the state's clinic list or the Healthy Starts locator at signupwic.com.
Not stated by Ohio: Ohio's state and county pages we checked don't describe phone or video appointments.
Missed or rescheduled visits
Lorain County says you can ask for an Authorized Representative Form to name a person who can come to your future appointments.
Not stated by Ohio: We didn't find rescheduling or missed-appointment rules on Ohio's state page or the county pages we checked. Call your clinic.
Who needs to come
The Ohio Department of Health says to be present at the clinic appointment and provide proof of identity. Dayton and Montgomery County say a parent or legal guardian must bring eligible children to all certifications and health assessments. Allen County says bring every child who is applying so they can be weighed and measured, and that a participant may be exempted with medical documentation from a physician. Columbus says certifications are your first ever WIC appointment and re-certifications occur every 6 months to 1 year.
What to bring
Ohio's state page has no document checklist, so local lists rule. The Columbus list for certification or re-certification appointments:
- Your WIC card, if you have one.
- Proof of household income.
- ID with a birth date for you (a photo ID is preferred) and for each child under 5 (for example a birth certificate, crib card or shot record).
- Proof of address, such as mail, a lease or a utility bill.
- If you are pregnant, a physician's statement of your due date or an ultrasound.
- Your Medicaid or SNAP card, if you receive them.
Note: Allen County's list is similar. It adds shot records for each child, says to bring proof of pregnancy such as a doctor's letter, pregnancy passport or ultrasound photo, and accepts a Medicaid card or pay stubs as proof of income. Summit County asks for all family members applying, proof of income, proof of address, ID and proof of pregnancy.
Sources: Columbus Public Health: WIC Allen County Public Health: what to bring Summit County Public Health: apply
Texas
How to book
On texaswic.org/apply you can submit the form online, and a team member from your local WIC office will contact you to set up your first appointment. You can also call Texas WIC, text it or email it, and use the WIC Office Locator to find an office near you. The state says to apply in person to learn if you are eligible.
Once you are in the program, the myWIC app lets you schedule, change and view your appointments. New clients ask their clinic for an invite to create a myWIC account.
Note: One app-store review says the app only shows the office's phone or email instead of letting you book. The state's pages say you can schedule in myWIC, so confirm with your office.
Sources: Apply for WIC (texaswic.org) Contact us (texaswic.org) myWIC (texaswic.org)
Walk-ins, phone, and online visits
Texas also runs online classes on its website.
Not stated by Texas: Texas's state pages don't describe a walk-in policy or phone or video appointments.
Sources: Online classes (texaswic.org)
Missed or rescheduled visits
myWIC lets you change your appointments. The City of Dallas's WIC FAQ (dated August 2024) says to call 214-670-7200 to reschedule, and that applies to Dallas only.
Not stated by Texas: Texas's state pages don't set a rule for missed appointments. Call your local office.
Sources: myWIC (texaswic.org) What to do if I miss a WIC appointment (City of Dallas)
Who needs to come
Each person applying for WIC must come to the clinic for their appointment. Infants and toddlers are weighed in a clean, dry diaper, so Texas suggests bringing an extra diaper. Fathers and other caregivers can enroll children.
What to bring
If you are already on WIC, bring your Texas WIC card and identification for any new family members applying. If you aren't on WIC yet, Texas asks for:
- Identification for yourself and each applicant. Any one of these works: a Medicaid, SNAP or TANF form or letter, driver's license, Social Security card, foster placement letter, school, employee or other photo ID, military ID, passport or immigration records, immunization record, birth certificate, or a crib card, hospital discharge papers or hospital ID bracelet.
- Proof of residence with your name, street address, city, state and ZIP, such as a Medicaid, SNAP or TANF letter, a utility or credit card bill, rent receipts or agreement, or a homeless shelter letter. P.O. boxes aren't accepted. If you live with someone and get no mail there, bring a signed letter from that person and a bill addressed to them.
- Proof of income from all sources: a Medicaid, SNAP or TANF letter dated the same month as your appointment, pay stubs from the last 30 calendar days (four for weekly pay), a Social Security statement, an IRS 1040, or an unemployment, child support or other income statement.
- Immunization records. WIC staff will screen them and refer your family to a provider if needed.
Note: Texas says that if you don't have any of the items or have questions, call the WIC clinic to find out what to bring. The state page doesn't give a separate recertification list or a pregnancy document.
Washington
How to book
Washington's steps are to find a clinic, call and make an appointment, then meet WIC staff remotely by phone or in person. Your first appointment takes about 30 to 45 minutes, and you get your food benefits that day.
To find a clinic, use the WIC clinic locator or call the WIC Line. You can also fill out the state's WIC interest form online, or text WIC to 96859 (HelpMeGrowWA) to find a clinic. Washington has over 200 WIC clinics.
Walk-ins, phone, and online visits
Washington says applicants can complete their appointment in person at the clinic or remotely by phone.
Not stated by Washington: Washington's state pages don't describe a walk-in policy or an online scheduling link, and the WICShopper app doesn't list scheduling.
Sources: Apply for WIC (Washington DOH)
Missed or rescheduled visits
Washington's "What to Bring" handout says: call WIC if you need to reschedule or missed your appointment.
Not stated by Washington: The state doesn't describe what happens after a missed appointment.
Sources: What to Bring to Your WIC Appointment (DOH 962-1034, September 2026)
Who needs to come
For in-person appointments only, each person applying for WIC must be present at the first appointment. The handout states no presence rule for remote appointments. Dads, grandparents and other caregivers of children under 5 can sign up their children, and U.S. citizenship isn't required.
What to bring
Washington uses one handout for new applicants and recertification:
- One ID for each person applying or recertifying. Examples: an active ProviderOne card, driver's license or state ID, military or tribal ID, work or school ID, passport, birth certificate, health insurance card or Social Security card. Infants and children can also use a hospital birth record, crib card, ankle bracelet or doctor's note with the date of birth.
- One proof of Washington residence with your name and street address, such as a ProviderOne card, Washington license or ID, utility bill, Medicaid, SNAP or TANF letter, rent or mortgage statement, or a paystub. P.O. boxes aren't accepted.
- Proof of all sources of household income. Examples: an active ProviderOne card, pay stubs for the last 30 days, a public assistance statement (FDPIR, SNAP, TANF), unemployment, child support, SSI or retirement income.
- Immunization records for infants and children under age two, if available.
Note: The handout doesn't list a pregnancy document.
Sources: What to Bring to Your WIC Appointment (DOH 962-1034, September 2026)
Common questions
Can I go to a WIC office without an appointment?
It depends on the clinic, and most state pages don't set a rule. Dayton and Montgomery County in Ohio welcome walk-ins, Columbus and Canton in Ohio don't, Maricopa County in Arizona serves walk-ins after booked appointments, and DeKalb County in Georgia is by appointment only. Call first.
How long is a WIC appointment?
Washington says a first appointment takes about 30 to 45 minutes and that you get your food benefits that day. The other states we checked don't publish a length.
Can I have a WIC appointment by phone or online?
In some places. Washington allows phone or in-person appointments. Some Georgia districts offer virtual visits. Arizona's WIC in a Click lets returning participants referred by their clinic finish an online module in place of a visit. Florida, Ohio and Texas don't describe this on their state pages, so ask your clinic.
What if I miss my WIC appointment?
Call your clinic. Florida says to call for a new appointment, Washington's handout says to call WIC if you missed it, and Georgia's clinic policy has staff contact people who miss one to reschedule. Arizona and Ohio don't say.
What documents do I need for my first WIC appointment?
The state and local lists we read ask for identity, proof of where you live, and proof of income or of Medicaid, SNAP or TANF for the people applying. Arizona, Florida, Texas and Washington don't accept P.O. boxes as proof of residence. Your state's section has its full list, and some add immunization records or proof of pregnancy.
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Find a WIC office or clinic
Addresses, phone numbers, and hours for each state.
About this page: This is general information, not legal, medical or nutrition advice, and it does not replace what your WIC clinic or state agency tells you. WIC Compass is an independent website, not part of the USDA, the WIC program, or any state agency. Requirements can differ by clinic, so call your clinic before you go. See how we verify our information. Found a wrong number, link, or step? Tell us and we will check it against the state's page.